LuckyChickenLover- Posted April 5, 2011 Share Posted April 5, 2011 Does anyone know who makes Chewits? I thought it was Nestle but I looked on the Nestle website and it isn't. Quote Link to comment Share on other sites More sharing options...
keyhole kate Posted April 5, 2011 Share Posted April 5, 2011 I asked for a reciepient response with my email and have just received one from a Robyn so I know my email got through Just waiting for a reply now. I will of course keep you all informed Quote Link to comment Share on other sites More sharing options...
HENthusiastic Posted April 5, 2011 Share Posted April 5, 2011 (edited) Dear Ms***** Here's the response I got: "Thank you for your enquiry with regards to our product. We are currently investigating the question and will respond to you in due course. Yours sincerely ********** Quality Assurance Assistant SHS Sales & Marketing" Edited April 5, 2011 by Guest Quote Link to comment Share on other sites More sharing options...
Raina Posted April 5, 2011 Author Share Posted April 5, 2011 (edited) After trying a further 7 times my e-mail finaly went through and i've just checked my e-mails and got a reply Dear Ms ***** Firstly, may we apologise that no-one has responded to you sooner however your email below is the 1st email that we have received from yourself so are at a loss as to why we never received your previous emails. We are currently looking into your query and acknowledge receipt and will be in touch soon once we are able to answer your question. Yours sincerely *********** Quality Assurance Assistant SHS Sales & Marketing Edited April 5, 2011 by Guest Quote Link to comment Share on other sites More sharing options...
Poached Egg Posted April 5, 2011 Share Posted April 5, 2011 We got a similar reply- Thank you your enquiry with regards to our product. We are currently investigating your question and will respond to you in due course. Regards. Andrea Surplus Quality Assurance Assistant SHS Sales & Marketing ( 02890 731555/*andrea.surplus@shs-sales-mkting.co.uk At least we are getting responses now! Quote Link to comment Share on other sites More sharing options...
fluffy chick Posted April 5, 2011 Share Posted April 5, 2011 Mine is in my 'sent' folder and I haven't had a reply (stamps feet) but hey at least they are replying to some of us! Quote Link to comment Share on other sites More sharing options...
LuckyChickenLover- Posted April 5, 2011 Share Posted April 5, 2011 Ditto that I'm still waiting for mine too! Quote Link to comment Share on other sites More sharing options...
keyhole kate Posted April 6, 2011 Share Posted April 6, 2011 And me I think they realise we are on to them if they were using FR eggs they would have been shouting about it not working out an excuse Quote Link to comment Share on other sites More sharing options...
LuckyChickenLover- Posted April 6, 2011 Share Posted April 6, 2011 I agree And I'm still waiting... Quote Link to comment Share on other sites More sharing options...
percy049 Posted April 6, 2011 Share Posted April 6, 2011 I'll have a go too, anything to try and help stop battery eggs (as this is undoubtedly what they are using!) Hopefully with enough pressure they'll change! Hopefully they'll reply to my email; I sent an email to my local counciller about stopping battery chickens, but no reply. Quote Link to comment Share on other sites More sharing options...
fluffy chick Posted April 7, 2011 Share Posted April 7, 2011 I sent an email to my local counciller about stopping battery chickens, but no reply. grrr Quote Link to comment Share on other sites More sharing options...
percy049 Posted April 7, 2011 Share Posted April 7, 2011 "Thank you for your enquiry with regards to our product. We are currently investigating the question and will respond to you in due course. Yours sincerely ********** Quality Assurance Assistant SHS Sales & Marketing" Is the email I too got in return Quote Link to comment Share on other sites More sharing options...
HENthusiastic Posted April 8, 2011 Share Posted April 8, 2011 Investigating eh Doesn't she just need to go and look at a piece of paper somewhere? Quote Link to comment Share on other sites More sharing options...
sage Posted April 8, 2011 Share Posted April 8, 2011 Me too Sage Quote Link to comment Share on other sites More sharing options...
HENthusiastic Posted April 12, 2011 Share Posted April 12, 2011 Ive just sent this email: "Its been a week since I heard from you, so I was wondering whether you have had a chance to investigate the ingredients yet? My enquiry was whether the eggs in chewits are battery eggs or free range? Looking forward to hearing from you," Quote Link to comment Share on other sites More sharing options...
Sam Posted April 12, 2011 Share Posted April 12, 2011 So far all I've had is two of these emails. "Dear Mr .. Thank you for your enquiry with regards to our product. We are currently investigating your question and will respond to you in due course. Yours sincerely Andrea Surplus" Quote Link to comment Share on other sites More sharing options...
Raina Posted April 20, 2011 Author Share Posted April 20, 2011 How long does it take to "investigate" Whether an egg is FR or Cage? Quote Link to comment Share on other sites More sharing options...
Charlottechicken Posted April 20, 2011 Share Posted April 20, 2011 Maybe they are frantically searching for a PR who can undertake some damage limitation when the proverbial hits the fan Quote Link to comment Share on other sites More sharing options...
HENthusiastic Posted April 21, 2011 Share Posted April 21, 2011 Hi. I've just sent the following email: Dear xx I'm suprised not to have received a reply from you yet. I'm just checking that you received my latest email (see below): Hope to hear from you soon with an answer to what seems to be a rather straightforward question. Yours sincerely, I shall keep going. Each time I get a notification from omlet about this thread, it reminds me to email them AGAIN. Come on guys, lets keep sending those emails. Quote Link to comment Share on other sites More sharing options...
Sam Posted April 21, 2011 Share Posted April 21, 2011 (edited) I've had a reply! We can confirm that we currently use a very small amount of egg (in the form of egg albumen) within Chewits and that this is a critical part of our recipe.This material is currently purchased from a supplier who provides egg products that are sourced from caged hens. Kind of expected it though Edited April 21, 2011 by Guest Quote Link to comment Share on other sites More sharing options...
sage Posted April 21, 2011 Share Posted April 21, 2011 (edited) Just got a reply and it's as we thought Dear Mrs **** We can confirm that we currently use a very small amount of egg (in the form of egg albumen) within Chewits and that this is a critical part of our recipe.This material is currently purchased from a supplier who provides egg products that are sourced from caged hens. Edited April 21, 2011 by Guest Quote Link to comment Share on other sites More sharing options...
LuckyChickenLover- Posted April 21, 2011 Share Posted April 21, 2011 Psst, 5am and sage, I'm pretty sure that you're not allowed to copy and paste emails that were sent to you. You can post a brief outline of what was written, but I'm pretty sure that you're not allowed to copy and paste the whole thing due to privacy etc Anyway, at least they have finally bothered to reply. It's no real surprise, but at least they've finally admitted it now... Quote Link to comment Share on other sites More sharing options...
fluffy chick Posted April 21, 2011 Share Posted April 21, 2011 finally! well done in getting a reply! Just because they only use a small amount of eggs is no excuse! In the winter when I have to buy eggs I always get fr eggs and I'm sure they use more than I do! At least they sound open to change but doesn't sound hopeful for near future. Quote Link to comment Share on other sites More sharing options...
percy049 Posted April 21, 2011 Share Posted April 21, 2011 I've got that same email to me too. at least they finslly replied. Quote Link to comment Share on other sites More sharing options...
sage Posted April 21, 2011 Share Posted April 21, 2011 Opps soz didn't know that LuckyChickenLover- Thanks Sage Quote Link to comment Share on other sites More sharing options...