4m x 3m Omlet pen, cube, new auto door still boxed and coop light

[LJ's Chooks]

OMG it is doing my head in!! The connections are always down and they never can help... no one seems to answer questions AAAAAAARRRRGGGGHHHH!!!!!

 

Is it just me.... I'm moving!!! Anyone got any suggestions as to the best wireless provider at the mo... BT looks like the top option????

 

Help please forumers

[abwsco]

I'm with O2. Great service and speeds

[Guest]

I'm with BT, never had any problems with it, and they dropped the price when we threatened to leave at the end of our years contract. Had to have dealings with their customer support when we first started with them, as chookiehubbie had problems with the security programme they gave us, and they were brilliant!

 

My friend has recently had problems with AOL as well, and said that the customer support was awful - really rude, expensive to call and didn;t solve the problem!

[Tessa the Duchess]

I used Virgin mobile for a while, connectivity was very variable and always dropped like a stone around 6.00pm Changed to O2 and it has been brilliant, full connectivity 24 hours a day. It is very cheap too, £7.50 per month if you have an 02 mobile phone, £12.50 if you don't.

 

Tessa

[Helen&Lee]

We are with BT and had months of frustration with them

 

We live in the country and were told that we now had Broadband in the area.

Having been told that before and it not being right, we questioned BT about it. 'Yes, they said - it will just be 10 days longer than normal to get any extra work done...'

 

Due day came - we had all the equipment but no Broadband, a whole night of talking to BT -they cut us off twice ....and a week of chasing until they finally muttered something about planning permission to dig the road up at the junction box

 

It turns out that every single e-mail we got about connection date, engineers have started work etc were all automated and just not true. We could make two phonecalls in the space of an hour to BT and they could both tell us different stories - for some reason different departments could see different information on their screens.

 

It took 6 months from the date broadband should have been activated.

 

During these phonecalls they mentioned BT Vision - great we thought, we can get rid of Sky - only Bt Vision works like Freeview and that's not in our area until 2011 We realised the day after we said yes, I phoned them to cancel the order, they apologised, apparently I should have been asked if freeview was in my area... two weeks later, the BT Vision box is delivered to my door That was in March, they haven't collected it, they tell me it's not worth them sending a pre-paid envelope out for it.

 

Four months on, they still have increased my direct debit payment, dispite me phoning them twice and asking them to do so.

 

Now we have broadband, the connection is pretty good, I do dread anything being wrong and having to call them though...

[LJ's Chooks]

oh what makes it worse is that AOL has been down this weekend, whilst that was happening, i was offered a eglu on the forum cos i didn't reply, cos i couldn't thanks to AOL it's gone to someone else!!!

 

My chooks are plucking each other and i need to separate.... arrrrrrgggghhhh!

 

sorry everyone, but this is great therapy....

 

anyone else having trouble posting today... invalid session keeps poping up - please re-submit!

[Looney]

Yup, i keep getting invalid session messages and it keeps logging me out

 

We're with AOL and hate it so want to change. The problem is that all their stuff that is loaded onto our computer is like a virus and seems almost impossible to get rid of.....a cunning ploy to try and keep customers?

 

I've also heard that it is a nightmare trying to cancel AOL and people have had issues where they have cancelled but AOL continue to try and take payment. This was a while back now so perhaps they aren't this bad anymore (fingers crossed)

 

Changing from AOL is definitely on our To Do list.

[LJ's Chooks]

oh lorna, that's shattered the glimmer of light at the end of the tunnel.

 

My Pc seems incapable of simple tasks anyway - though new'sh so getting rid of AOL may tip the scale!!!!

 

Oh joy.... surely it wont be that hard....? can it?

[Grovefarm]

AOL has never been very good in my eyes simply because of the horrible connection software they provide. its so resource intensive and will no doubt make your computer alot quicker when you take it off.

 

Along those same lines I've alwayus had BT and never had a problem with them, we are out in the country too but get a very good connection which is great cause I use it ALOT for my studying.

 

It all really depends on the ratio of people around you and how far away you are from your local exchange. further away you are the less speed you'll get also the more people there are on a particular service (aol for example) the less speed you get. Which is why you notice the drop in speed when everyone comes home from work.

 

Be sure to get a MAC code from AOL before you move and give it to your new suppliers as that will mean you shouldnt notice too much of a break between one service finishing and the other starting.

[ali-s]

Another dissatisfied AOL customer here

 

We have recently moved house and when my OH tried to set up the wireless router box he found that AOL and the internet were not working

 

We had to get a computer man in (at our expense) and both of them spent 3 hours on the phone to AOL to get it sorted. We cannot get a broadband connection for 3 weeks so AOL are giving us free dial up for this time. Even when we had AOL broadband the connection would stop all the time. The computer guy tried to persuade OH to change providers but OH is being stubborn

 

We can't access our e mails until we get broadband back and the dial up connection is so slow

 

The computer guy recommended Tiscali as a good internet provider, I am working on my OH

[ubereglu]

It might not necessarily be AOL's fault though. Our connection was bad and our phone line went all crackly, but this was BT's fault and the cable needed replacing-as it was their fault they didn't charge.

 

We've got AOL Broadband and it's fine, when we've had problems they've always been answered.

[..lay a little egg for me]

I'm with a supplier noone has ever heard of it seems - Nildram - but they were the highest rating on the broadband reports website when I was researching providers. Their connection never seems to go down, only problems I have ever had have been due to our dodgy BT cabling between here and the exchange (we are right on the limit of distance so sometimes the DSL connection goes down). Technical help is great...they even advise when it turns out that the problem was nothing to do with them after all!! But not the cheapest...

[LJ's Chooks]

Broadband seems such a nightmare, but thanks everyone, i feel so much better now that i have shared!!

 

We're 2.5 miles from the exchange and only get 2.5mb... so why did i pay a premium all these years to get 8mb broadband....mmmmmmm... that would have paid for my eglu!!!!