Ain't Nobody Here Posted December 2, 2008 Share Posted December 2, 2008 (edited) Bought some mealworms (OK, a lot, £25 worth - they'll last for months) from Ebay on 1st Nov. Hadn't arrived 2 weeks later so emailed the seller. A few days later got a reply saying he'd posted them, give it a few days. I did (a week) then emailed back. A week later he responded saying his courier had put a card through my door and I should contact them. I emailed saying I hadn't received a card (if I had, doesn't he think I'd have been in contact ) and asking who his courier is. Email back from him saying merely "my delivery company is apc". Fat lot of good - who the heck are "apc"? Emailed to ask who APC are, and for name/address/package number/date of delivery etc etc. Waiting for response. He has good feedback and has had good feedback very recently for the same item I bought. Is he just being inefficient or should I start worrying/taking action . He's "animalfeedresourceland" - anyone used him before? Edited December 9, 2008 by Guest Quote Link to comment Share on other sites More sharing options...
clootie Posted December 2, 2008 Share Posted December 2, 2008 I can't find him on ebay. I think he could be a little more on the helpful side. I'd contact him again asking him to chase his courier or get a tracking number from him. If he used a courier, he'll have one. Unless he was a little on the slow side despatching your item in the first place, I would have thought you should have received it by now. The courier company could have delivered it elsewhere - it's not unheard of. Sorry ANH - hope it's resolved soon. Quote Link to comment Share on other sites More sharing options...
BERTIE MCSQUIRTY Posted December 2, 2008 Share Posted December 2, 2008 start a paypal dispute NOW if that was the method of payment - in the item not received. you only have a few more days to do this else you've lost your money the onus is on the seller to ensure delivery arrives with you. Quote Link to comment Share on other sites More sharing options...
Lewis Posted December 2, 2008 Share Posted December 2, 2008 I can't find him on ebay either. Have you left feedback yet? Quote Link to comment Share on other sites More sharing options...
moochoo Posted December 2, 2008 Share Posted December 2, 2008 You can try contacting the couriers direct here's their contact page http://www.apc-overnight.com/contact-us.php They should know if they've got a parcel for you. I would start a Paypal dispute anyway, they are very good at sorting these problems. Quote Link to comment Share on other sites More sharing options...
Cinnamon Posted December 2, 2008 Share Posted December 2, 2008 Yes,be worried. Open a Paypal dispute right away (you did pay by paypal,right?), & got your money back from this chap. If you want to pm me his details,like the listing number,I can do a bit mre digging for you,but after 2 plus weeks you need to take action. I can also help with the Paypal claim,if you need it (done enough of them in my time ) Quote Link to comment Share on other sites More sharing options...
Ain't Nobody Here Posted December 2, 2008 Author Share Posted December 2, 2008 (edited) Looking at My Ebay, the item doesn't show up as a "won item" . I do have the PayPal documentation showing payment though, which shows his Ebay ID and the item ref. I've tried to start an "Item not received" but because the item doesn't show in my "won items" I can't "continue" . I can't find any sign of him either but a few days ago I could because I saw his feedback for just a week or so ago. I have found a phone number (on PayPal) and phoned it. I got his mum who didn't know her son had used her phone number . She says he's been having problems with his courier. I'd like to believe her . We'll see if he gets in touch tomorrow . I've had a look at PayPal and I can open a dispute within 45 days of payment, so I'll give him a day or two. (I haven't left feedback, luckily) Thanks Moochoo - I'll try APC Thanks Cinnamon - I'll PM you Edited December 2, 2008 by Guest Quote Link to comment Share on other sites More sharing options...
KAZAROO Posted December 2, 2008 Share Posted December 2, 2008 You could also go through ebays complaints procedure..??? Quote Link to comment Share on other sites More sharing options...
BERTIE MCSQUIRTY Posted December 2, 2008 Share Posted December 2, 2008 You could also go through ebays complaints procedure..??? you can but you wont get any money back - but paypal will give you your money back if you start a dispute with them. its probably not showing on your ebay page as you probably bought it from a shop on ebay - sometimes these have a glitch on the page Quote Link to comment Share on other sites More sharing options...
Cinnamon Posted December 2, 2008 Share Posted December 2, 2008 A point of note . If he has not used HIS OWN phone number but his mothers,his ebay account will be suspended. It is totally against ebay rules to do this. You need to make a Paypal claim (not just a dispute) right away, & you will get your money back in a couple of weeks time. Quote Link to comment Share on other sites More sharing options...
PapaJuliet Posted December 2, 2008 Share Posted December 2, 2008 I've tried to start an "Item not received" but because the item doesn't show in my "won items" I can't "continue" . I hope I'm not stating the obvious but have you checked the "period" your items are shown for? By default, mine show items from the last 31 days... 1st November was 32 days ago. (I'm looking at my "Sold" items but it should be the same for "bought" as well). I have a drop down box at the top of the list so I can check other periods, e.g. 60 days. If you haven't already done so, try selecting another "period" and your won item may reappear. Hope this helps. PJ Quote Link to comment Share on other sites More sharing options...
gracefruit Posted December 2, 2008 Share Posted December 2, 2008 Go ahead and file a dispute with Paypal. I think you have something like 45 days to do this, so don't let your time run out or you'll be stuck with no recourse. If he sends your items, you can always cancel the dispute. If he doesn't, you can escalate to a claim and Paypal will try to recover your money if they find in your favour (which I'm sure they will). I just went through this with a seller and was able to get all of my money back. Quote Link to comment Share on other sites More sharing options...
SarahJo Posted December 2, 2008 Share Posted December 2, 2008 I have just received an overnight delivery via APC - everything ontime and properly delivered. Just to make a point that it might not have been sent Recently OH has nearly started 2 disputes with paypal over non-received goods - they were sent via Royal Mail - and turned up eventually, but were not posted when the sender had said Hope you get it sorted. Quote Link to comment Share on other sites More sharing options...
Ain't Nobody Here Posted December 2, 2008 Author Share Posted December 2, 2008 Thanks for the advice, everyone! I tried the "60 day" period but it still doesn't show. However, I have had an email from the seller: hi, APC's web site is http://www.apc-overnight.com/index.php and if you enter your post code and consignment number: 8810270 then you can see the tracking info. I am having some trouble finding out exactly where the parcel is so in the mean time i have sent out another parcel and it will arrive Thursday or Friday. I am very sorry about the very long delay and can assure you that your parcel will be with you very shortly. Fingers crossed . If it doesn't arrive by Saturday, I'll definitely start a claim. I still have about 2 weeks before the claim time runs out so will give him a chance to prove he's genuine. Quote Link to comment Share on other sites More sharing options...
jlo Posted December 2, 2008 Share Posted December 2, 2008 Hope it all works out ok. It sounds as though your seller is genuine anyway Quote Link to comment Share on other sites More sharing options...
Ain't Nobody Here Posted December 8, 2008 Author Share Posted December 8, 2008 At last I've had a card through the door from the courier who tried to deliver the parcel today . (I started a Paypal dispute on Saturday .) Still not that happy with the guy - poor communications and disappearing from Ebay doesn't fill one with confidence . Quote Link to comment Share on other sites More sharing options...
Cinnamon Posted December 8, 2008 Share Posted December 8, 2008 No, it certainly does not. I have had a good ebay day today too. Got my 2 disputes settled in my favour - one was for £180, & won a neon red tutu (don't ask ) Quote Link to comment Share on other sites More sharing options...
The Dogmother Posted December 8, 2008 Share Posted December 8, 2008 won a neon red tutu (don't ask ) Oh but it's sooo you Sarah Quote Link to comment Share on other sites More sharing options...
Cinnamon Posted December 8, 2008 Share Posted December 8, 2008 Only if I wear it on my head Quote Link to comment Share on other sites More sharing options...
clootie Posted December 8, 2008 Share Posted December 8, 2008 Do we have plans for that tutu Cinnamon? Quote Link to comment Share on other sites More sharing options...
sparkysmum Posted December 8, 2008 Share Posted December 8, 2008 Hi ANH, Sounds like you might get your mealworms soon Allisonx Quote Link to comment Share on other sites More sharing options...
Cinnamon Posted December 8, 2008 Share Posted December 8, 2008 Do we have plans for that tutu Cinnamon? Not personally, but my 13 year old daughter has Quote Link to comment Share on other sites More sharing options...
clootie Posted December 8, 2008 Share Posted December 8, 2008 Ah, my reason for asking is my 13yr old daughter !! Quote Link to comment Share on other sites More sharing options...
The Dogmother Posted December 9, 2008 Share Posted December 9, 2008 Do we have plans for that tutu Cinnamon? Not personally, but my 13 year old daughter has She'll look gorgeous Sarah, be sure to post some photos. Quote Link to comment Share on other sites More sharing options...
Egluntyne Posted December 9, 2008 Share Posted December 9, 2008 She'll look gorgeous Sarah, Especially if she wears them with those sparkly baseball boots. Quote Link to comment Share on other sites More sharing options...
