The Dogmother Posted January 16, 2011 Share Posted January 16, 2011 Rosie has my old Nano 3rd generation iPod, it has always worked fine, but has taken (when I plug it into the PC) to continuously connecting and disconnecting so that it's impossible to get it to show up on itunes. I have been through all the various internet forums for this problem with no result. Have also reset it and completely restored it when it connected to my work PC. Anyone got any ideas? Quote Link to comment Share on other sites More sharing options...
Chucky Mama Posted January 16, 2011 Share Posted January 16, 2011 Can't help Claret. My guess is that it's had it. My 4th Nano has just broken Plugged it into the new charger sent to me by Apple as compensation for having had 3 faulty Nanos and it hasn't worked since. I could From my experience talking to tech support at Apple, if it doesn't work after a reset there is not much that you can do. Quote Link to comment Share on other sites More sharing options...
Sam Posted January 16, 2011 Share Posted January 16, 2011 Hiya. Sorry haven't had any experience with this problem but could it be the wire? Maybe give it a go with a different USB lead from another ipod/iphone. iPods dont have a very long life tbh - my iPod broke so I bought an iPhone, which packed in today too hope you get it working Quote Link to comment Share on other sites More sharing options...
The Dogmother Posted January 16, 2011 Author Share Posted January 16, 2011 I've tried different cables. My ipod works on this PC an with both cables. I don't know what's wrong, will try it on the on work PC tomorrow - I managed to get it to connect to that the other day and did a restore. Will do it once again and that's it. I am reluctant to get her another one (this is my old one) as she's not careful with her gadgets; she managed to lose the old Samsung (cheap) MP3 that I gave her a couple of years back. Quote Link to comment Share on other sites More sharing options...
The Dogmother Posted January 17, 2011 Author Share Posted January 17, 2011 I think may have got to the bottom of it - it's to do with the PC at home... both the ipod and the camera work on other pooters but not at home. Spoke to my techie friend this evening and it's to do with PCs having different power outlet levels to the USB sockets. I'll try his recommendation and see how it goes. Thanks for all your suggestions. Quote Link to comment Share on other sites More sharing options...
Sam Posted January 17, 2011 Share Posted January 17, 2011 Ahh didn't think of that, sounds too techie for me Hope you get it working again Quote Link to comment Share on other sites More sharing options...
jjmack Posted January 18, 2011 Share Posted January 18, 2011 I had a problem with itunes and emailed apple itunes help. Their responses were excellent, although took a little while to respond. They sorted it all out and altered my account remotely so I could do what I needed to do. Worth giving them an email Quote Link to comment Share on other sites More sharing options...
Redwing Posted January 18, 2011 Share Posted January 18, 2011 I think may have got to the bottom of it - it's to do with the PC at home... both the ipod and the camera work on other pooters but not at home. Spoke to my techie friend this evening and it's to do with PCs having different power outlet levels to the USB sockets. I'll try his recommendation and see how it goes. Thanks for all your suggestions. I was about to suggest trying another USB port for the same reason Dont say that after working with IT bods for nearly two years I have finally learned something techie!!! Quote Link to comment Share on other sites More sharing options...
The Dogmother Posted January 18, 2011 Author Share Posted January 18, 2011 I have tried all the other ports, but Simon suggested unplugging the things in other ports too, which kinda defeats the object. I will get him to pop round and sort it out. Quote Link to comment Share on other sites More sharing options...
Chucky Mama Posted January 18, 2011 Share Posted January 18, 2011 Mine is fixed I got through to tech support who sorted it out for me. The screen was dead and the computer wouldn't recognise it. I had to start itunes and then attach the ipod and hold down menu and the round bit in the centre down at the same time. The ipod started and I was told that I needed to uninstall all traces of itunes including quick time etc and then reinstall them. Thankfully the ipod wanted to sync with my computer straight away so uninstalling wasn't necessary. I don't know if this is of any help Claret Quote Link to comment Share on other sites More sharing options...
Geoid Posted January 18, 2011 Share Posted January 18, 2011 I have tried all the other ports, but Simon suggested unplugging the things in other ports too, which kinda defeats the object. I will get him to pop round and sort it out. He does have a point, stuff plugged into the other ports could be using up all the power. Quote Link to comment Share on other sites More sharing options...
The Dogmother Posted January 18, 2011 Author Share Posted January 18, 2011 Thanks CM, I tried all that. I will ask Si to come round and see to it for me. I even tried installing and earlier version of itunes in case that was the problem. Quote Link to comment Share on other sites More sharing options...
Lewis Posted January 18, 2011 Share Posted January 18, 2011 Could there be dust in the ipod connecty port? They can fill up with dust + fluff if they live in pockets all the time Quote Link to comment Share on other sites More sharing options...
The Dogmother Posted January 19, 2011 Author Share Posted January 19, 2011 first thing I did was to blow out all the ports. If I get time one evening before Simon comes round, to look at the pooter, I'll unplug everything and then plug it in, see if that helps. It works on the old (ex-work) lappy but that's horrendously slow and doesn't have any memory left. Quote Link to comment Share on other sites More sharing options...
