Cinnamon Posted September 7, 2009 Share Posted September 7, 2009 ...........just a little bit I bought him in March 2008, & in March this year the brushes stopped rotating. He was under warranty still, so he was sent back, the brush motor assembly was replaced & he was returned to me,working fine again. They have just stopped rotating again, & this time,because he is no longer under warranty & there is no warranty or guarantee offered with the repair they did (despite what they said at the time), its going to cost me almost £60 to get him fixed. Oh, & again there is no warranty on THIS new brush motor assembly either, so it could break again in 6 weeks NOT impressed!!! Quote Link to comment Share on other sites More sharing options...
The Dogmother Posted September 7, 2009 Share Posted September 7, 2009 Hmmm, what was that posted a while ago about an automstic 2 year guarantee, which supersedes the usual makers one? Quote Link to comment Share on other sites More sharing options...
Space Chick Posted September 7, 2009 Share Posted September 7, 2009 Isn't some kind of EU rule? I had a cheaper version of the Roomba, and that did the same, and then it gave up the ghost completely. That was a sad day in our house. Quote Link to comment Share on other sites More sharing options...
Chickendoodle Posted September 7, 2009 Share Posted September 7, 2009 Have a look at this http://www.bbc.co.uk/blogs/theoneshow/consumer/2009/07/03/sale_of_goods_act_letter_downl.html I don't think it matters that it is past the guarantee period, the goods should work for a reasonable period of time Hope the link works - not very good at them but look a Dom Littlewood's bit on The One Show site Quote Link to comment Share on other sites More sharing options...
Cinnamon Posted September 7, 2009 Author Share Posted September 7, 2009 Well, BLIMEY!!! I phoned up Lakeland & they said that they have had no end of problems with the 530, & are sending me a brand new,shiney replacement model, which is £100 more, but are not charging me for it They could not have been more apologetic or nice about it & I am simply thrilled Thanks everyone for your help, especially Chickendoodle whose link I had ready to quote from Quote Link to comment Share on other sites More sharing options...
fluffyknickers Posted September 7, 2009 Share Posted September 7, 2009 I LOVE Lakeland! Quote Link to comment Share on other sites More sharing options...
Space Chick Posted September 7, 2009 Share Posted September 7, 2009 I'm really pleased its worked out Quote Link to comment Share on other sites More sharing options...
craftyhunnypie Posted September 7, 2009 Share Posted September 7, 2009 Mine broke a while back too - it's been abandoned at the back of a cupboard..much prefer our kirby - even though it weighs a ton. Emma.x Quote Link to comment Share on other sites More sharing options...
Cinnamon Posted September 7, 2009 Author Share Posted September 7, 2009 I had Sebon out today & actually really enjoyed the novelty of vacuming the rooms again,plus I could do right into the corners & along the skirting board tops too. New Roomba may find himself going to a new home Quote Link to comment Share on other sites More sharing options...
The Dogmother Posted September 7, 2009 Share Posted September 7, 2009 Great news Sarah I really don't mind vacuuming Quote Link to comment Share on other sites More sharing options...
Rona Posted September 7, 2009 Share Posted September 7, 2009 I was reading this and thinking I should get a roomba and I will get it from Lakeland. But now I'm thinking is it worth it you seem to have talked him out of a job Quote Link to comment Share on other sites More sharing options...
jlo Posted September 7, 2009 Share Posted September 7, 2009 I have had mine a couple of weeks now and am very happy with him. I particularly like telling OH that I am busy doing the vacuuming when I am sitting outside with a glass of Pimms (not that this has happened too much lately!) The only problem is that he does tend to get stuck under one of my living room chairs and under the bookcase and under the dining room table Apart from that, he is doing all right. Good to hear that Lakeland were their usual helpful self! Quote Link to comment Share on other sites More sharing options...
A chickychickychick-ENN!! Posted September 7, 2009 Share Posted September 7, 2009 Hoovering sucks. Go Lakeland! I find them to be either total darlings or total lemonsucking Bree Van Der Kamps (but more grey). Go the darling ones! Quote Link to comment Share on other sites More sharing options...
WarrensWorld Posted September 7, 2009 Share Posted September 7, 2009 DYSON.......... Quote Link to comment Share on other sites More sharing options...
A chickychickychick-ENN!! Posted September 7, 2009 Share Posted September 7, 2009 We have a Dyson and it annoys me because it takes three cylinders-worth of dog hair to get a room clean. The cyclone takes up too much room in the upright's cylinder in my opinion. I want a bigger hair-collecting tank. And those new ball Dyson ads annoy me. A ball goes round corners and legs, sure, but only if the gap between them is wide enough. I want a hoover that magically narrows to get round a dining room table and chairs set's multitudinous legs. Stick that in your think tank and invent it, Mr Dyson! Quote Link to comment Share on other sites More sharing options...
The Dogmother Posted September 7, 2009 Share Posted September 7, 2009 I only ever use a cylinder cleaner for that reason. Quote Link to comment Share on other sites More sharing options...
Aunty e Posted September 8, 2009 Share Posted September 8, 2009 The cat hair hell that is our house only seems to be kept under control by a super hard core cylinder. We have a lovely vax at the moment, which I bought because it could wash hard floors as well. It SUCKS at washing hard floors, and I much prefer just getting down on my hands and knees with a cloth and some soapy water, but it's a brilliant hoover Quote Link to comment Share on other sites More sharing options...
ubereglu Posted September 8, 2009 Share Posted September 8, 2009 Glad to hear you got a good result Cinnamon! On another note I remember Mum's stories of Dysons when she worked at Comet...Various people came in to say their's had broken...they generally hadn't, the people hadn't bothered to empty them! Her boss used to find a whole load of newspaper and then empty the Dyson in front of the customer! My uncle used to go to school with James Dyson, the dyson inventor and was his lawyer for a while! Quote Link to comment Share on other sites More sharing options...
Olly Posted September 8, 2009 Share Posted September 8, 2009 Glad to hear that Lakeland came up trumps. I've got a Dyson and it's ok, but I don't think they're the best. They do look though! Quote Link to comment Share on other sites More sharing options...
