abwsco Posted November 13, 2009 Share Posted November 13, 2009 as they now stock this made from non free range eggs. Quote Link to comment Share on other sites More sharing options...
Redwing Posted November 13, 2009 Share Posted November 13, 2009 I suppose its good they are honest about it I would have expected better from them, I dont know why Quote Link to comment Share on other sites More sharing options...
Chook n Boo Mum Posted November 13, 2009 Share Posted November 13, 2009 We never waste half an egg.....that's what dogs were invented for Sha x Quote Link to comment Share on other sites More sharing options...
Valkyrie Posted November 14, 2009 Share Posted November 14, 2009 Add the part egg to more to make an omelette. Ta da, no waste. Yuk to egg in a can. Quote Link to comment Share on other sites More sharing options...
Guest Posted November 14, 2009 Share Posted November 14, 2009 I saw other products containing eggs in there that made no mention of free range too - commented on it to Mum. Quote Link to comment Share on other sites More sharing options...
Olly Posted November 14, 2009 Share Posted November 14, 2009 They're honest about it. Have any of you raised it with them? They are always keen to hear customer feedback, and they do act on it. Quote Link to comment Share on other sites More sharing options...
Guest Posted November 14, 2009 Share Posted November 14, 2009 Sounds fowl, once its opened cant imagine storing it for future use pasteurised or not. Would rather use a wholesome fresh egg in the good old fashioned way ...now where are those pies indie Quote Link to comment Share on other sites More sharing options...
Goosey Lucy Posted November 16, 2009 Share Posted November 16, 2009 I've contacted Lakeland by e-mail expressing my disappointment. I have also included a link to this topic. Quote Link to comment Share on other sites More sharing options...
Helly Welly Posted November 16, 2009 Share Posted November 16, 2009 I added a bad product review to the Lakeland site, if enough people do this or email them then hopefully they'll get the message. After all, it worked with Hellmans. Quote Link to comment Share on other sites More sharing options...
mostin Posted November 16, 2009 Share Posted November 16, 2009 I think it's really good that they are honest about it, that's why I buy from them, but I am disappointed that they are selling it in the first place Quote Link to comment Share on other sites More sharing options...
Snowy Posted November 16, 2009 Share Posted November 16, 2009 The link doesn't work, is it just me or have they now pulled the product? Quote Link to comment Share on other sites More sharing options...
Lesley Posted November 16, 2009 Share Posted November 16, 2009 It just worked for me...... Quote Link to comment Share on other sites More sharing options...
Blackrocksrock Posted November 16, 2009 Share Posted November 16, 2009 I e-mailed them also and when was at it asked if they would think about opening a shop in Elgin as there are lovely new units been standing empty for ages and ages and we would love a lakeland too! Quote Link to comment Share on other sites More sharing options...
kitbag Posted November 16, 2009 Share Posted November 16, 2009 The link doesn't work, is it just me or have they now pulled the product? We got a delivery of it on Sunday! I have to say though, if you write or email HQ, it won't go ignored! We listen to every customer! Quote Link to comment Share on other sites More sharing options...
Blackrocksrock Posted November 17, 2009 Share Posted November 17, 2009 I sent an e-mail to them and have had one back to say they have pulled the product pending their enquiries etc etc which I am happy about. letter I have had back below Dear Mrs **** Thank you for your email about the Egg Glaze Spray. We were assured by our suppliers before we began stocking this product that it supported our ethos for any animal based products we include in our product range. Since receiving your enquiry we’ve started further investigations into this product. Once we’ve carried out our investigation we’d then like to come back to you with our findings, but until then this product has been removed from sale with immediate effect. Thank you for your email suggesting we open a Lakeland store in Elgin. I'm delighted to hear that this is something you'd like to see, because we are planning to expand in the future. We want to manage our growth and expand at a steady pace to make sure we can give each new store the time and resource it needs to be a success. We are continuing to look for potential new store locations, so your suggestion is very welcome. Quote Link to comment Share on other sites More sharing options...
The Dogmother Posted November 17, 2009 Share Posted November 17, 2009 I have a lot of respect for companies like that, who pay attention to what their customers are saying and act on it. They can't afford a bad reputation, or for dissatisfaction to be spread around. One of the first laws of customer service is that a happy customer will tell a few of their friends, while an unhappy one will tell everyone they know and meet. This is amplified nowadays by modern technology. Quote Link to comment Share on other sites More sharing options...
Goosey Lucy Posted November 17, 2009 Share Posted November 17, 2009 You got a much better response than me Blacksrockrock, I had the standard 'we are sorry this product disappointed you' e-mail. Am still waiting to hear their response to my reply. But it's good to know it's been withdrawn in the meantime. Quote Link to comment Share on other sites More sharing options...
Blackrocksrock Posted November 18, 2009 Share Posted November 18, 2009 I said in my letter that in this day and age of back yard chickens and chicken out and all the press involved with battery chickens I was very surprised to see such a company stocking a product like this one. I am glad they responded and hope they pull the product after their investigations as whoever was the buyer of this should be shot! I do so hope they open a shop in elgin as we have loads of empty new units just waiting for such a company and I am sure they would be swamped out with people here. Quote Link to comment Share on other sites More sharing options...
Olly Posted November 18, 2009 Share Posted November 18, 2009 Wow, that's really encouraging to hear. I wonder if the title of this thread should be amended! Quote Link to comment Share on other sites More sharing options...
Chucky Mama Posted November 18, 2009 Share Posted November 18, 2009 wow I'm impressed Quote Link to comment Share on other sites More sharing options...
Space Chick Posted November 18, 2009 Share Posted November 18, 2009 Good on Lakeland, my faith is restored Quote Link to comment Share on other sites More sharing options...
Goosey Lucy Posted November 18, 2009 Share Posted November 18, 2009 I've also had a similar e-mail explaining it has been withdrawn while under investigation. Quote Link to comment Share on other sites More sharing options...
whoopsie Posted November 18, 2009 Share Posted November 18, 2009 Excellent work all involved! I'm very impresssed. Quote Link to comment Share on other sites More sharing options...
Janepie33 Posted November 18, 2009 Share Posted November 18, 2009 Well they obviously pulled the product before I had a chance to see it on the link. Just out of interest, what was it ??!! Quote Link to comment Share on other sites More sharing options...
Lewis Posted November 18, 2009 Share Posted November 18, 2009 Well good on them for listening The Omlet effect strikes again! It was, from what I gathered, an egg glaze to use on pastries to make them shiny (not very good description is it) Quote Link to comment Share on other sites More sharing options...
