miffy Posted December 18, 2010 Share Posted December 18, 2010 I checked on the Royal mail tracking system and it said they had been informed that my package would be with them on the 8th Dec, no indication they have recieved it, but Amazon say it is with the courier I'm worried my package has fallen into some virtual black hole...emailed Amazon again Quote Link to comment Share on other sites More sharing options...
ali-s Posted December 19, 2010 Share Posted December 19, 2010 OH is waiting for an Amazon order. Checked up on the order this morning and has a message to say the courier tried to deliver the parcel on Wednesday at 4.20pm. There were 3 people in the house at that time on Wednesday and we haven't had a failed delivery card either in the post box at the end of the drive or through the letter box in the porch. Usually couriers or the postie leave parcels in the unlocked porch for us. I think the courier got to our lane and decided not to risk driving down it. OH has to arrange for another delivery but it can't now be delivered until after Christmas. OH has told me his Amazon order is my Christmas present. Quote Link to comment Share on other sites More sharing options...
Blackrocksrock Posted December 19, 2010 Share Posted December 19, 2010 Both my OH's presents from our daughter and from me from 2 different places have nor arrived but at least its not for children for xmas we can get them later if they dont come now, some couriers have been phoning the people and arranging for parcels to be left elsewhere or meet the courier in the village square - this is good. Quote Link to comment Share on other sites More sharing options...
Chucky Mama Posted December 19, 2010 Share Posted December 19, 2010 courier tried to deliver the parcel on Wednesday at 4.20pm. There were 3 people in the house at that time on Wednesday and we haven't had a failed delivery card either in the post box at the end of the drive or through the letter box in the porch. I had this last week with Parcelforce. They just lied and said that they had tried to deliver I do pity Amazon though. The weather has really conspired against them. Once the parcels leave them it is really out of their hands and up to the couriers or Royal mail who are normal people rather than super heros driving vans rather than snow ploughs. Fingers crossed that everyone gets their Christmas goodies in time. Some can't even get out to shops for backup gifts Quote Link to comment Share on other sites More sharing options...
ali-s Posted December 19, 2010 Share Posted December 19, 2010 We are not too worried if the parcel isn't delivered until after Christmas. I am curious to know what OH has bought me as I haven't asked for anything this year. Quote Link to comment Share on other sites More sharing options...
Miss Millies Chicken Posted December 19, 2010 Share Posted December 19, 2010 I've been having problems with amazon since November . Some parcels arrived quickly whilst others haven't. The replacements have taken a while to turn up. Luckly OH christmas pressie arrived yesterday so I can relax. I don't normaly have any problems with mail/parcel delivery. Quote Link to comment Share on other sites More sharing options...
Eggasperated Posted December 19, 2010 Share Posted December 19, 2010 courier tried to deliver the parcel on Wednesday at 4.20pm. There were 3 people in the house at that time on Wednesday and we haven't had a failed delivery card either in the post box at the end of the drive or through the letter box in the porch. I had this last week with Parcelforce. They just lied and said that they had tried to deliver HDNL's favourite trick as well . Quote Link to comment Share on other sites More sharing options...
chicken bark Posted December 19, 2010 Share Posted December 19, 2010 Yes I had that problem with HDNL. Why do they lie? It gets me so angry. And then you have to wait until they can be bothered to tell the seller they have lost it before you get a refund. Quote Link to comment Share on other sites More sharing options...
ali-s Posted December 19, 2010 Share Posted December 19, 2010 courier tried to deliver the parcel on Wednesday at 4.20pm. There were 3 people in the house at that time on Wednesday and we haven't had a failed delivery card either in the post box at the end of the drive or through the letter box in the porch. I had this last week with Parcelforce. They just lied and said that they had tried to deliver HDNL's favourite trick as well . I can't remember if Amazon take a contact number when you order but if the courier driver had phoned me I would have donned my wellies and walked up the lane to collect the parcel. Other couriers phone for directions when their Satnav can't find the cottage. We do not show up on Satnavs even though the cottage has been here for over a hundred years and there has been a Castle here since 1140. Once you turn off the road towards the lane satnavs show you driving in a field Quote Link to comment Share on other sites More sharing options...
grracee Posted December 19, 2010 Share Posted December 19, 2010 I ordered a dvd off amazon for my mum for christmas, it has been dispatched but was meant to be delivered 13th december but obviously because of the terrible weather it hasn't been able to get delivered, which I totally understand. Will just wait for it, doesn't matter if it comes after christmas. We didn't even get any post yesterday because it's been so bad here. I've always used Amazon and had a great service off them, this won't be putting me off using them again. Hope everybody else gets their parcels soon! Quote Link to comment Share on other sites More sharing options...
C&T Posted December 19, 2010 Share Posted December 19, 2010 I've lodged a claim with Amazon today. Although I bought the product on the Amazon website, it was a 3rd party selling items on the site which I guess makes life interesting. Amazon can clearly see my attempted correspondance with the 3rd party, and the fact I have had no replies - but I wonder how long it will take to either get a refund or the shovel... If they responded to emails and confirmed how/when the product was sent I would maybe wait longer - but as they are not replying I am not sure what else to do! Was ordered 27th Nov. I just have a funny feeling it has never been sent out in the first place... Quote Link to comment Share on other sites More sharing options...
Cinnamon Posted December 20, 2010 Share Posted December 20, 2010 My daughter had to do a third party claim last week,& she was refunded (by Amazon) in 2 days - so Amazon must be pretty good at getting these sorted quickly EBay claims can take weeks................................ Quote Link to comment Share on other sites More sharing options...
TAJ Posted December 20, 2010 Share Posted December 20, 2010 I'm sitting here smug - all presents are under the tree & wrapped! Mostly purchased online (incl. Amazon) and all delivered ahead of time - pretty lucky as our roads are now sheet ice & snow, with temperature at -15 by night! The best was 2 wooden canoe paddles ordered off EBay last Tuesday they had a 6-8 days expected time on them - I ordered 10am Tue and they arrived 6pm Wed from the other side of the country. ...whilst I may have the presents food shopping and getting relatives down from North Wales to open the presents may be a greater challenge. Tracy Quote Link to comment Share on other sites More sharing options...
Griffin Posted December 20, 2010 Share Posted December 20, 2010 We had a delivery from Amazon at 8pm on Saturday night. Not sure what courier company it was, the snow here was horrendous and the driver said to Mr Griffin it'd taken him 10 hours to do 14 deliveries in the area Quote Link to comment Share on other sites More sharing options...
grracee Posted December 20, 2010 Share Posted December 20, 2010 I've had my amazon parcel delivered this morning Quote Link to comment Share on other sites More sharing options...
Cinnamon Posted December 20, 2010 Share Posted December 20, 2010 I placed a Next order yesterday afternoon & it has just arrived I am VERY impressed! Quote Link to comment Share on other sites More sharing options...
Christian Posted December 20, 2010 Share Posted December 20, 2010 Just back from getting my hair cut and decided to track my parcel on line again. It says they tried to deliver and no one in, so card left! OH was here and there isn't a card through the door!! The phone number is constantly engaged (no wonder)!! Quote Link to comment Share on other sites More sharing options...
Chucky Mama Posted December 20, 2010 Share Posted December 20, 2010 So annoying Christian Lots of companies are sending me emails saying that they are automactically upgrading their postage to next day. I don't see how they can do this as Couriers are backlogged and the weather is stopping things getting delivered. Very silly making this sort of promise to people Quote Link to comment Share on other sites More sharing options...
Christian Posted December 21, 2010 Share Posted December 21, 2010 21/12/10 06:53 These goods have been loaded onto a van for delivery today. We shall see.......... Anytime between 07.30 and 17.30, coming from Swindon....... Quote Link to comment Share on other sites More sharing options...
Chucky Mama Posted December 21, 2010 Share Posted December 21, 2010 Fingers crossed Christian. There were deliveries in Swindon yesterday but no collections by Royal Mail despite the roads being the same in the morning as the evening Don't know how Couriers can promise anything at the moment. Quote Link to comment Share on other sites More sharing options...
CatieB Posted December 21, 2010 Share Posted December 21, 2010 I'm still waiting too. Ordered two things on 9th Dec, one has come and one hasn't!! Both Amazon own items and the same sort of thing (one is a spare part of the other)??? Both were dispatched by Royal Mail on 12th and I live in the only part of the country with no snow.... wondering if I should conclude one is lost. Where is Amazon based? Would that explain it??? Quote Link to comment Share on other sites More sharing options...
Christian Posted December 21, 2010 Share Posted December 21, 2010 The parcel has arrived!! Edited - with items missing Quote Link to comment Share on other sites More sharing options...
redbug Posted December 21, 2010 Share Posted December 21, 2010 wow ordered a book yesterday for xmas and it arrived here this morning. now that is quick. But have books which I ordered early Dec. which have not arrived which I don't mind being delivered after xmas. Quote Link to comment Share on other sites More sharing options...
Chucky Mama Posted December 21, 2010 Share Posted December 21, 2010 The parcel has arrived!! Edited - with items missing Quote Link to comment Share on other sites More sharing options...
Christian Posted December 21, 2010 Share Posted December 21, 2010 I missed the note in with the paperwork that said an item was missing and they had refunded me. They haven't! I love shopping via the internet, but it is times like this, that I regret not going to a shop. Hope everyone's parcels turn up! Quote Link to comment Share on other sites More sharing options...
