Alis girls Posted December 16, 2010 Author Share Posted December 16, 2010 Had email to "yes theres a problem " and they would send another DVD set - I now will end up with 2 I just know it Quote Link to comment Share on other sites More sharing options...
The Dogmother Posted December 16, 2010 Share Posted December 16, 2010 Article on the front of The Mail (must be a slow news day!) today regarding mail order deliveries being late. Shame but it's not the end of the world - things will arrive when they do and I guess an IOU will suffice until then. Quote Link to comment Share on other sites More sharing options...
Snowy Posted December 16, 2010 Share Posted December 16, 2010 Got all my stuff from Amazon now, just awaiting something from ebay. Would be nice if it arrived for christmas, but not critical as it won't get used until we go camping, so a good chance the weather won't be an excuse by then! Quote Link to comment Share on other sites More sharing options...
Ain't Nobody Here Posted December 16, 2010 Share Posted December 16, 2010 I've got a few things in my Amazon basket which I think I'll order after Christmas (no hurry for them!) Bit irritating that every time I've checked the basket the prices of one or two items have changed (usually upwards ). Will the prices go down after Christmas, do you reckon ? Quote Link to comment Share on other sites More sharing options...
miffy Posted December 16, 2010 Share Posted December 16, 2010 Only 1 order outstanding now, placed order on 6th Dec and it went to courier on 8th and there it seems to have stuck just e-mailed them to see if they know whats happening. Quote Link to comment Share on other sites More sharing options...
Blackrocksrock Posted December 16, 2010 Share Posted December 16, 2010 I ordered on tuesday afternoon and 2 of the 3 books I ordered came today! Quote Link to comment Share on other sites More sharing options...
Eggasperated Posted December 16, 2010 Share Posted December 16, 2010 I've got a few things in my Amazon basket which I think I'll order after Christmas (no hurry for them!) Bit irritating that every time I've checked the basket the prices of one or two items have changed (usually upwards ). Will the prices go down after Christmas, do you reckon ? Don't forget that VAT goes up at the beginning of January. Quote Link to comment Share on other sites More sharing options...
Ain't Nobody Here Posted December 16, 2010 Share Posted December 16, 2010 Thanks for the reminder . I'll be ordering on Boxing Day, methinks . Quote Link to comment Share on other sites More sharing options...
Alis girls Posted December 17, 2010 Author Share Posted December 17, 2010 Wahaaaay Toy Story 1,2 and 3 has arrived not sure if its number one or two have to check serial numbers. Quote Link to comment Share on other sites More sharing options...
miffy Posted December 17, 2010 Share Posted December 17, 2010 How long before Amazon reply to e-mail?? is 48 hours enough time to give them or am I being too impatient Quote Link to comment Share on other sites More sharing options...
Alis girls Posted December 17, 2010 Author Share Posted December 17, 2010 i think we got one after 48 hours. I'm sure you are not impatient - I must admit I am Quote Link to comment Share on other sites More sharing options...
scarlettohara Posted December 17, 2010 Share Posted December 17, 2010 Ordered 2 books on the same day and bizarrely only one has arrived Quote Link to comment Share on other sites More sharing options...
C&T Posted December 17, 2010 Share Posted December 17, 2010 Still waiting for snow shovel. Since 27th November..... Beginnning to get more and more hacked off. They aren't that far away, and appreciate there is a backlog, but how long should I wait before saying this is a non delivery and request full refund? And as they are not responding to any emails, for all I know they may not have even sent it... Quote Link to comment Share on other sites More sharing options...
Shirl Posted December 17, 2010 Share Posted December 17, 2010 I'd be saying it was non-delivery now after all that time. I ordered winter tyres which were coming from Germany (not Amazon). They were collected by DPD on the 9th December and 2 arrived yesterday but the other 2 are still in Germany. Haven't they heard the snow is coming I need them NOW! Quote Link to comment Share on other sites More sharing options...
Christian Posted December 17, 2010 Share Posted December 17, 2010 Erm, is it me or does this imply that the goods have been scanned at the delivery depot twice in 8 days?? 16/12/10 12:49 These goods have been scanned at the collection Depot and are now on route to the delivery Depot. 08/12/10 14:29 These goods have been scanned at the collection Depot and are now on route to the delivery Depot. So they have been sat there for over a week and still not 'out for delivery'. Quote Link to comment Share on other sites More sharing options...
Olly Posted December 17, 2010 Share Posted December 17, 2010 I've just emailed them - books ordered on 4th Dec and despatched on the 8th have still not arrived, although a more recent order came within a few days. They were meant as gifts but it's too late now for me to send them on through the post. I reckon the snow shovel was commandeered by a desperate postie to dig his way out of a snowdrift! Quote Link to comment Share on other sites More sharing options...
Lesley Posted December 17, 2010 Share Posted December 17, 2010 Erm, is it me or does this imply that the goods have been scanned at the delivery depot twice in 8 days?? 16/12/10 12:49 These goods have been scanned at the collection Depot and are now on route to the delivery Depot. 08/12/10 14:29 These goods have been scanned at the collection Depot and are now on route to the delivery Depot. So they have been sat there for over a week and still not 'out for delivery'. Yes, that sounds as if they haven't yet made it to the van for the delivery depot. I had that with Citylink and my Goodness Direct order this week. Quote Link to comment Share on other sites More sharing options...
Christian Posted December 18, 2010 Share Posted December 18, 2010 I received the email on the 6th of December to say it was sent to city link. The expected delivery time for your order is 2 - 3 days. ^^^^^ This made me chuckle. Now at delivery depot, so should arrive soon. Not too fussed as it is a birthday pressie for OH in January. Quote Link to comment Share on other sites More sharing options...
Angie Posted December 18, 2010 Share Posted December 18, 2010 Ordered on the 10th, still waiting my delivery....they say i should have item before Christmas eve.....i am not holding my breath ! Quote Link to comment Share on other sites More sharing options...
Reikiranf Posted December 18, 2010 Share Posted December 18, 2010 I placed an order on December 4th which was dispatched on the 5th and it still hasn't arrived, unfortunately it's not trackable Quote Link to comment Share on other sites More sharing options...
chicken bark Posted December 18, 2010 Share Posted December 18, 2010 Just had an email from Amazon this morning saying that they are not able to respond to orders as quickly as usual due to the backlog. They are dealing with things in the order of receipt. They also said that items dispatched will be delivered it just make take some time as the couriers are backed up. So not much use really. I have to say I used Amazon a lot this Christmas and have not been let down. Fingers crossed it stays that way. I hope all your orders turn up in time. Quote Link to comment Share on other sites More sharing options...
Blackrocksrock Posted December 18, 2010 Share Posted December 18, 2010 Think we all got the same email - if we have orders outstanding. Quote Link to comment Share on other sites More sharing options...
Reikiranf Posted December 18, 2010 Share Posted December 18, 2010 We're also having problems with City Link, ordered from Ebuyer and have tracking number but City Link haven't updated their website since Wednesday night and I read on another forum that as of Wednesday night they weren't taking new deliveries to allow them to catch up with the backlog, I also found out that the guy at the top of the company has resigned as they are making such big losses & they admit that their cutbacks went too far and they closed too many depots and got rid off too many staff and are now subcontracting and paying out too much money! I'm wondering if they'll go belly up or be bailed out by their parent company Rentokil. Quote Link to comment Share on other sites More sharing options...
Blackrocksrock Posted December 18, 2010 Share Posted December 18, 2010 I got my last amazon parcel by royal mail today thankfully =ordered tuesday Quote Link to comment Share on other sites More sharing options...
janeears Posted December 18, 2010 Share Posted December 18, 2010 We also received the 'standard' e-mail this morning. I've only ordered one thing - a Xmas CD!!!!! At this rate, it will be great listening for NEXT year!! Quote Link to comment Share on other sites More sharing options...