Blackrocksrock Posted March 3, 2009 Share Posted March 3, 2009 A timeless lesson on how consultants can make a difference to an organization. Last week, I took some friends out to a new restaurant and noticed that the waiter who took our order carried a spoon in his shirt pocket. It seemed a little strange. When another waiter brought our water, I noticed he also had a spoon in his shirt pocket. Then I looked around and saw that all the staff had spoons in their pockets. When the waiter came back to serve our soup I asked, 'Why the spoon?' 'Well', he explained, 'the restaurant's owners hired Andersen Consulting to revamp all our processes. After several months of analysis, they concluded that the spoon was the most frequently dropped utensil. It represents a drop frequency of approximately 3 spoons per table per hour. If our personnel are better prepared, we can reduce the number of trips back to the kitchen and save 15 man-hours per shift. As luck would have it, I dropped my spoon and he was able to replace it with his spare. 'I'll get another spoon next time! I go to the kitchen, instead of making an extra trip to get it right now. I was impressed. I also noticed that there was a string hanging out of the waiter's fly. Looking around, I noticed that all the waiters had the same string hanging from their flies. So before he walked off, I asked the waiter, 'Excuse me, but can you tell me why you have that string right there?' 'Oh, certainly!' Then he lowered his voice. 'Not everyone is so observant. That consulting firm I mentioned also found out that we can save time in the rest-room. By tying this string to the tip of you know what, we can pull it out without touching it and eliminate the need to wash our hands, shortening the time spent in the rest-room by 76.39 percent. I asked 'After you get it out, how do you put it back?' 'Well,' he whispered, 'I don't know about the others, but I use the spoon.' Quote Link to comment Share on other sites More sharing options...
Phonix Posted March 3, 2009 Share Posted March 3, 2009 haha lol that made me laugh! Quote Link to comment Share on other sites More sharing options...
Ain't Nobody Here Posted March 3, 2009 Share Posted March 3, 2009 I wasn't expecting that . Quote Link to comment Share on other sites More sharing options...
Janty Posted March 3, 2009 Share Posted March 3, 2009 Quote Link to comment Share on other sites More sharing options...
Chickvic Posted March 3, 2009 Share Posted March 3, 2009 Quote Link to comment Share on other sites More sharing options...
Snowy Posted March 3, 2009 Share Posted March 3, 2009 Quote Link to comment Share on other sites More sharing options...
Plum Posted March 3, 2009 Share Posted March 3, 2009 Ugh Quote Link to comment Share on other sites More sharing options...
bluekarin Posted March 3, 2009 Share Posted March 3, 2009 I was not expecting that either! Very good! Quote Link to comment Share on other sites More sharing options...
Purplemaniacs Posted March 3, 2009 Share Posted March 3, 2009 Chrissie Quote Link to comment Share on other sites More sharing options...
Chook n Boo Mum Posted March 3, 2009 Share Posted March 3, 2009 I'm just wondering how easy it would be to eat soup or custard with a fork in future?! Sha x Quote Link to comment Share on other sites More sharing options...
Ardene5 Posted March 3, 2009 Share Posted March 3, 2009 Quote Link to comment Share on other sites More sharing options...
Mutrix Farmers Posted March 4, 2009 Share Posted March 4, 2009 remind me not to drop my spoon in that restuarant. Quote Link to comment Share on other sites More sharing options...
..lay a little egg for me Posted March 4, 2009 Share Posted March 4, 2009 Brilliant! Quote Link to comment Share on other sites More sharing options...
Sheilaz Posted March 4, 2009 Share Posted March 4, 2009 Brilliant! Quote Link to comment Share on other sites More sharing options...
Cooks Posted March 4, 2009 Share Posted March 4, 2009 priceless Quote Link to comment Share on other sites More sharing options...
