Cat tunnels for catio wanted

[Charlottechicken]

Help!

 

I've just bought the most lovely velvet skirt off ebay, and it fits me perfectly. It is in beautiful condition, fully lined and looks like it has never been worn. However, it was not mentioned that the skirt had been taken up, badly, and all the darts have been unpicked, which I will have to redo. I'm in a quandry, the person has 100% positive feedback so far and I really don't want to upset the apple cart (and have never negged anyone on ebay) and I'm wondering if this is just an oversight. Money isn't an issue, the skirt was 99p plus postage, and the skirt can be rescued with a little work, in fact I did think I might shorten it a bit anyway, before it arrived.

 

What do I do? Leave a positive but mention the home alterations? I am inclined to do this as it seems fairer

[Ain't Nobody Here]

I think your suggestion is the best course of action. The skirt was next to free (I would have complained if it was expensive!) but I think the person needs to have it pointed out that their description was less than accurate.

 

I had a similar experience. I bought a top from Ebay which, after wearing once or twice, I decided wasn't for me so sold it again on Ebay. The person that bought it then pointed out that there were half a dozen holes in the top (which I hadn't noticed, they were easily missed) so I had to refund her (she was very understanding and left positive feedback). I couldn't do much about the original seller as I'd already left positive feedback . I had to bin the top as it wasn't really mendable .

[Cinnamon]

Personally I would not leave a positive feedback,as you have not had a 100% positive experience.

 

Firstly,email the seller stating your concerns (which are quite justified...was it sold as now?)

Give then a chance to either explain or refund you.

Under eBay rules,if this went through Paypal resolutions,you would be refunded in full,including postage,without returning the item.

it doesn't matter that it was cheap - you bought it in good faith & would expect the alterations to be in the description.

If it had said 'badly taken up', you probably wouldn't have bid,would you?

 

If they decide to ignore you,I would leave then a NEUTRAL feedback,saying why you were not happy.

[Redwing]

I would message them and point out that they didnt mention the alterations and that they may want to bear this in mind for future listings they make as the next person may not be as understanding as you

 

We have all made mistakes after all, they may have had the skirt so long it didnt even register with them when they listed it

 

Edited as I missed the point I was trying to make - their reaction to the message would decide my feedback

[Cooks]

I would leave positive but with a note about the alterations not mentioned like you said.

 

It's only 99p and like you mentioned, you had thought about taking it up anyhow. eBay has enough people on there already waiting to leave negative or neutral feedback for so little issues as it is, I feel it better to help this way pointing out the description they overlooked, than take it further.

 

Just my opinion though.

[Charlottechicken]

Forgot to mention that the button was missing too (zip and button fastening) but looks like it has been cut off The skirt is a very expensive brand. Cinnamon, the skirt was listed as used but in excellent condition.

 

Thank you for your comments, they are all useful, including ANH's experience from 'the other side', so to speak. I'm inclined to believe that the skirt was bought and altered as it was not a great fit, but then shoved in the back of the wardrobe and forgotten about. It is obviously a personal seller having a clear out.

 

I might just leave a positive with comments, as was my first thought, and message the person concerned with my feelings as Redwing suggests. The person doesn't have too much feedback and I don't want to scare them off ebay

[Olly]

I'd definitely message them first, because once you've left feedback that's it. I don't think the price is relevant - you might have bid quite a lot for it, but whatever the price it should match the description. As you say, they may just have forgotten about the alterations. It sounds as if you got a bargain, anyway - I hope you can put it back into good shape!

[chicken bark]

I purchased a dress from ebay last year that was sold as used. It is a lovely dress and I have worn it a lot, however the seller didn't mention that the dress had been altered (easy to fix) and that it appears it should have had a belt. I decided to leave positive feedback and ignore the alteration. I may have been more inclined to contact them and discuss it had I noticed it should have had a belt sooner.

 

I'd talk to them, see what they say, and take it from there. Price shouldn't really come into it.

[bluekarin]

I too would be inclined to contact them first before leaving any feedback. The amount of fb I've read where people have told a seller they were unhappy by bad fb and the seller gets annoyed they couldn't rectify it. I don't think price should come into it. Descriptions need to be accurate and honest. Hope it was just an oversight on their behalf.

[soapdragon]

I buy and sell lots on e bay and agree with others that its not the money its the fact that the decsription should be accurate so that buyers know exactly what they are bidding on. I always examine everything that I sell SOOOOO carefully under really good light and, if in doubt, don't list! Very occasionally I have listed something that is less than perfect but have pointed out any samll marks etc, with photos and have reflected condition in starting price.

 

Contact the seller - if they are fairly new to e bay they will appreciate this and learn from it and at least have the opportunity to do so!!!

[abwsco]

I'd message the seller but wouldn't leave any feedback.

[Cooks]

Wish more people gave it as much thought as you to be honest.

[chickencam]

It is far better when buyers communicate any difficulties direct to the seller, who is often more than happy to refund rather than have negative feedback. it is easy to overlook things when listing a lot of items. I buy and sell a lot at this time of year and have only had to refund on a couple of occasions and they have been more to save an argument than anything really on low price items.

 

I received an item this morning from a big seller and it had been damaged in the post and the batteries in it although unused and held by a plastic tab for removal before use are corroded. I will see if I can replace the batteries and the bit that fell of is easy to re glue. I will only leave negative feedback if I can't get it working and get no joy from the seller.

[Charlottechicken]

Well, I finally got round to contacting the seller. I explained in my message that I did not want a refund and could rectify the skirt to my satisfaction, and I was just letting them know so they would be more careful before they listed items in future. They were very apologetic and offered a full refund on receipt of the skirt, which, obviously I won't be taking as I want the skirt! I have left a positive for them and hopefully they will double check their items in future!